Africa Value Solutions Limited (AVS)

ITIL® Knowledge Base

ITIL Intermediate Graph

ITIL Intermediate Level

 The ITIL Intermediate level qualification is the next stage, following Foundation, in the ITIL scheme. It has a modular structure with each module providing a different focus on IT Service Management. You...

Benefits of Professional Certifications

 Several survey results find that over 90% of respondents agree that, “Formal Professional Qualifications are valuable in terms of skills and career development.” Gaining a professional certification is a step that...

Is COBIT Complementary to ITIL?

 Both ITIL and COBIT help organizations to manage IT from a business perspective and achieve business goals while measuring progress and ensuring effective IT governance. Because of this, there is often confusion about whether...