Demand Supply Governance Framework

Market Best Practices combined with the extensive knowledge and experience of Quinters will drive your organization to have the competitive advantage.


Demand Supply Governance Framework

Several years ago, the first organizations started taking stock of whether ICT outsourcing had been generating the results initially anticipated. Many organizations came to the realization that outsourcing objectives were not being achieved and that structured attention needed to be paid to managing outsourcing processes. To address these issues, Quint launched its demand supply governance (DSG) concept in 2001 together with several large Dutch organizations and then went on to develop sourcing governance best practices based on the Sourcing Governance Framework.

In recent years, many organizations have been setting up governance frameworks – discussion as to the point of doing so is no longer the issue. Moreover, in-house IT services are also increasingly being managed by the DSG organization. In-house supply has thereby become one of the sourcing options. Service management and supply have been explicitly segregated in order to professionalize DSG and to maintain the proper focus. In doing so, the governance organization’s role has been subject to continuous change, shifting from that of service provider to governance.

Sourcing governance can essentially be described as follows:

  • defining demand for services in consultation with the services’ customers
  • translating customer demand into an unambiguous, modularly structured service portfolio within a policy and strategy framework
  • developing these services internally and/or externally

monitoring supplier performance and ensuring that deliverables satisfy customer requirements


Africa Value Solutions currently offers the following Sourcing Governance

Africa Value Solutions LTD (AVS) | Co-operative Bank Building | Suite 405, 4th Floor | Ngong Road | Ngong Town | Kenya.

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