Africa Value Solutions Limited (AVS)

Here’s a question that a candidate posed on the ITIL candidate  “I’ve been on an ITIL V3 Foundation course and now my boss thinks I can implement ITIL best practices. What do I do next? All calls are being directed to the “IT Support” staff via emails and verbally. I’ve got no way of tracking my work and my boss […]

It’s always great to hear such a comment, but it’s even more rewarding when it refers to a training course that might have been a little bit neglected from IT professionals before. In this case, I mean the ISO/IEC 20000 Practitioner course that leads to the APMG-accredited ISO/IEC 20000 Practitioner certification.   At IT Governance we are […]