Africa Value Solutions Limited (AVS)

 ITSMWatch guest columnist Gary Case of Pink Elephant, who literally wrote the ITIL v3 book on Continual Service Improvement, shares his insights on service measurement and reporting. Service measurement and service reporting are small processes that are invoked by many other IT service management (ITSM) processes. They are necessary for the execution of other processes, […]

 On Friday, 22nd March, itSMF will be hosting a seminar about the truth behind ISO/IEC 20000. Many organizations around the world adhere to industry standards and this seminar will clarify why service management standards are key to successful business operation. You will learn how ISO/IEC 20000 provides a competitive advantage, instils a culture of continual service improvement and […]

Download the APMG Candidate Guidance – Proctor Now  Africa Value Solutions (AVS) is proud to introduce the “Remote Proctor Now Service (RPNS)“. The RPNS addresses every area of exam security by controlling the candidate’s computer settings and authenticating his or her identity while watching and listening to the exam environment. The RPNS is a small device which connects to […]