Africa Value Solutions Limited (AVS)

 The dryness of certifications and qualifications can sometimes take peoples’ eyes off the ball, making them forget that the underlying purpose of study, examinations, and accreditation is to make things better, and to sometimes create dramatic improvements in the way an organisation works. ISO/IEC 20000 is an international standard that allows organizations to demonstrate excellence and […]

 ITIL (Information Technology Infrastructure Library) is the most widely adopted framework for IT Service Management among IT professionals worldwide. It is a practical approach to identifying, planning, delivering and supporting IT Services. ITIL and its associated certifications have been around since the 1980s and provide a framework of best practice guidance, designed to enable IT […]